Remote Customer Support Specialist - SaaS & Equity
Philadelphia, Philadelphia County, Pennsylvania, 19113, USA
Listed on 2026-11-01
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Customer Service/HelpDesk
HelpDesk/Support, Customer Service Rep, Bilingual, Technical Support
Donorbox is seeking a Customer Support Specialist to join our Customer Success and Intelligence team. The role is fully remote and based in Latin America (El Salvador, Mexico, Brazil, Colombia).
You will handle email tickets, troubleshoot issues, and guide customers on best practices for using our SaaS fundraising platform. Candidates should be comfortable with Zendesk, have strong analytical and communication skills, and be able to explain complex concepts concisely in English.
We are seeking a motivated Remote Customer Support Specialist - SaaS & Equity Benefits to join Donorbox in United States.
Please review the full job details above before applying.
If your experience matches this role, we encourage you to apply.
All applications are reviewed carefully by our team.
This is a Full Time role.
The position is based in United States.
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