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Remote Tier II Customer Success & Onboarding Specialist

Remote / Online - Candidates ideally in
Pleasanton, Alameda County, California, 94588, USA
Listing for: RadiusXR, Inc.
Full Time, Remote/Work from Home position
Listed on 2026-11-01
Job specializations:
  • Customer Service/HelpDesk
    Customer Success Management, HelpDesk/Support, Technical Support, Customer Service Rep
Salary/Wage Range or Industry Benchmark: 65000 - 95000 USD Yearly USD 65000.00 95000.00 YEAR
Job Description & How to Apply Below

Radius XR is seeking a detail-oriented Customer Support & Onboarding Specialist (Tier II) to guide new customers through seamless onboarding via virtual sessions and provide responsive technical support to customers and sales partners. You will maintain clear documentation and communicate proactively throughout the support journey.

You will partner with Sales and Development to advocate for customer needs, contribute to software releases, and capture feedback in Salesforce to drive product

We are seeking a motivated Remote Tier II Customer Success & Onboarding Specialist to join RadiusXR, Inc. in Pleasanton, CA, United States.

As a Remote Tier II Customer Success & Onboarding Specialist, you will play an important part at RadiusXR, Inc. in Pleasanton, CA, United States.

We invite applications for the Remote Tier II Customer Success & Onboarding Specialist position located in Pleasanton, CA, United States.

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