Seasonal Sports Experience Specialist Remote
Utica, Oneida County, New York, 13501, USA
Listed on 2026-11-01
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Customer Service/HelpDesk
Customer Service Rep
Novig is seeking a Seasonal Customer Experience Specialist to be the voice and backbone of user support during live sports events. You’ll handle high‑volume chats and emails via Intercom, resolve time‑sensitive issues, and keep the platform running smoothly when NFL and NBA slates are in full swing.
You stay calm under pressure, own every interaction from first message to resolution, explain complex betting mechanics clearly, and maintain an empathetic brand voice across chat and email.
Join us at Novig as our next Seasonal Sports Experience Specialist Remote in New York, NY, United States.
For the Seasonal Sports Experience Specialist Remote position at Novig, we are reviewing applications now.
Step into the Seasonal Sports Experience Specialist Remote role at Novig in New York, NY, United States and grow with us.
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