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Remote SAP IS-U Customer Service Leader

Remote / Online - Candidates ideally in
Cleveland, Cuyahoga County, Ohio, 44101, USA
Listing for: EY
Full Time, Remote/Work from Home position
Listed on 2026-11-01
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep
Salary/Wage Range or Industry Benchmark: 143000 - 285000 USD Yearly USD 143000.00 285000.00 YEAR
Job Description & How to Apply Below

EY is seeking an SAP IS-U Customer Service Manager to lead end-to-end design and delivery of SAP IS-U customer service solutions. You will own the Customer Service workstream, define target service models, and guide teams across business, technical, and vendor groups to ensure solution quality and operational readiness.

You will lead cross-functional teams, manage requirements and testing, and drive transformation through complex utility programs, with travel 40–60% as needed.

We would love to welcome a new Remote SAP IS-U Customer Service Leader to our team in Toledo, OH, United States.

We aim to respond to suitable candidates as soon as possible.

Full responsibilities and requirements are described in the listing above.

Learn more about the Remote SAP IS-U Customer Service Leader role in the description above.

We appreciate your interest in this position.

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