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Remote Customer Experience Specialist II

Remote / Online - Candidates ideally in
Marion, Linn County, Iowa, 52302, USA
Listing for: Principal Financial Group
Remote/Work from Home position
Listed on 2026-11-01
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep
Salary/Wage Range or Industry Benchmark: 28000 - 50000 USD Yearly USD 28000.00 50000.00 YEAR
Job Description & How to Apply Below

Principal Financial Group is seeking a Customer Experience Specialist 2 to join our Retail Team. You will be the primary customer service contact, solving problems and building financial confidence for our clients.

You will educate clients on product knowledge and account maintenance while navigating multiple systems. You will handle inquiries, anticipate needs, and resolve issues in real time, building relationships and communicating next steps.

We are currently recruiting a Remote Customer Experience Specialist II for our team in Des Moines, IA, United States.

Our organisation is growing, and we are hiring a Remote Customer Experience Specialist II in Des Moines, IA, United States.

This opportunity is for the Remote Customer Experience Specialist II role at Principal Financial Group.

We are seeking a motivated Remote Customer Experience Specialist II to join Principal Financial Group in Des Moines, IA, United States.

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