Call-Center - Trainee - Remote
Remote / Online - Candidates ideally in
Riyadh, Riyadh Region, Saudi Arabia
Listed on 2026-11-02
Riyadh, Riyadh Region, Saudi Arabia
Listing for:
Jari Solutions
Apprenticeship/Internship, Remote/Work from Home
position Listed on 2026-11-02
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Call Center / Support, Bilingual, HelpDesk/Support
Job Description & How to Apply Below
We are looking for a Call Center Representative to join our client’s team. The ideal candidate will be responsible for handling customer interactions professionally, responding to inquiries, and providing effective support while maintaining a high standard of customer service.
Key Responsibilities- Handle inbound and outbound customer calls in a professional and friendly manner.
- Respond to customer inquiries and provide accurate information about products, services, and procedures.
- Understand customer needs, resolve basic issues, and provide appropriate solutions.
- Escalate complex or unresolved customer issues to the relevant team or supervisor.
- Accurately record customer interactions, inquiries, and follow-ups in the CRM system.
- Follow company policies, call handling procedures, and customer service quality standards.
- Participate in training and continuously develop customer service, communication, and problem-solving skills.
- Strong communication and active listening skills.
- Customer-focused attitude, patience, and empathy.
- Problem-solving skills with attention to detail.
- Teamwork, adaptability, and willingness to learn.
- Basic knowledge of Microsoft Office (Word, Excel, Outlook).
- Ability to learn and use CRM systems.
- Basic knowledge of call center/telephony systems.
- Comfortable using computers, email, and online communication platforms.
- Excellent English proficiency.
To View & Apply for jobs on this site that accept applications from your location or country, tap the button below to make a Search.
(If this job is in fact in your jurisdiction, then you may be using a Proxy or VPN to access this site, and to progress further, you should change your connectivity to another mobile device or PC).
(If this job is in fact in your jurisdiction, then you may be using a Proxy or VPN to access this site, and to progress further, you should change your connectivity to another mobile device or PC).
Search for further Jobs Here:
×