Remote SaaS Support Specialist — Drive Customer Impact
Greater London, London, Greater London, W1B, England, UK
Listed on 2026-11-02
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Customer Service/HelpDesk
Technical Support, HelpDesk/Support -
IT/Tech
Technical Support, HelpDesk/Support
Source Whale, a fast-growing recruitment technology startup, is seeking a Customer Support Specialist to be at the center of the customer experience, providing technical support and collaborating with teams to improve the product. You will own inbound conversations in Intercom and work with Product and Engineering to resolve issues.
The role reports to the UK Support team lead and requires one day per week in our London office (Wednesdays).
Our organisation is growing, and we are hiring a Remote SaaS Support Specialist — Drive Customer Impact in Greater London, England, United Kingdom.
We are currently recruiting a Remote SaaS Support Specialist — Drive Customer Impact for our team in Greater London, England, United Kingdom.
This is a great opportunity to take on the Remote SaaS Support Specialist — Drive Customer Impact role at Source Whale.
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