Remote Call Center Representative NJ

Join a healthcare insurance open enrollment team from the comfort of your home in New Jersey! We're looking for a customer-focused Remote Call Center CSR to support callers with healthcare coverage, eligibility, and enrollment needs in a high-volume environment. This is a great opportunity for someone who is patient, detail-oriented, and enjoys helping people while skipping the commute.

• Answer and manage high-volume inbound calls related to healthcare coverage, eligibility, and enrollment.
• Process applications, enrollment updates, demographic changes, and related customer requests accurately.
• Enter, document, and track caller information in required systems.
• Follow privacy policies, call center procedures, compliance requirements, and performance standards.
• Provide professional and helpful support to callers during the open enrollment season.

• Must reside in New Jersey.
• 6 months to 1 year of call center experience.
• Must have your own Windows-based computer that meets technical requirements.

Equal Opportunity Employer / Disabled / Protected Veterans

The Know Your Rights poster is available here: https://(Use the "Apply for this Job" box below). Your Rights
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The pay transparency policy is available here: https://.pdf

For temporary assignments lasting 13 weeks or longer, Apple One is pleased to offer major medical, dental, vision, 401k and any statutory sick pay where required.

We are committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please contact your staffing representative who will reach out to our HR team.

Apple One participates in the E-Verify program in certain locations as required by law. Learn more about the E-Verify program. /resources

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We also consider for employment qualified applicants regardless of criminal histories, consistent with legal requirements, including, if applicable, the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance. Pursuant to applicable state and municipal Fair Chance Laws and Ordinances, we will consider for employment-qualified applicants with arrest and conviction records, including, if applicable, the San Francisco Fair Chance Ordinance. For Los Angeles, CA applicants:
Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.