Remote Travel Agent

We are seeking a Remote Travel Agent based in Wilmington, North Carolina, to support clients throughout the entire travel booking process, from the initial inquiry through the completion of their trip. This role is suited to a service-oriented professional who enjoys planning travel, coordinating details, and helping clients feel confident in their travel arrangements.

Key Responsibilities Consult with clients to understand their travel goals, preferences, budgets, and timelines

Research and recommend destinations, accommodations, transportation, and activities that match client needs

Book and manage travel arrangements from start to finish, including flights, lodging, tours, and related services

Prepare clear itineraries and provide clients with accurate travel documentation and information

Guide clients through each stage of the booking process, answering questions and addressing concerns promptly

Handle changes, cancellations, and rebookings, and assist clients with issues that arise before or during travel

Maintain accurate client records and booking details

Follow up with clients after their trips to ensure satisfaction and encourage future bookings

Qualifications

Strong communication and customer service skills, with the ability to build positive client relationships

Excellent organizational skills and close attention to detail

Ability to manage multiple client bookings and deadlines simultaneously

Comfort using online booking tools, reservation systems, and standard communication platforms

Ability to work independently and manage time effectively in a remote environmentA reliable internet connection and a suitable home workspace

Prior experience in travel planning, hospitality, or customer service is beneficial

What We Offer A fully remote working arrangement based in Wilmington, North Carolina The opportunity to work directly with clients and manage the complete booking experienceA role within a travel-focused company dedicated to creating personalized travel experiences