Remote Client Experience Coordinator
Nashville, Davidson County, Tennessee, 37247, USA
Listed on 2026-11-02
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Customer Service/HelpDesk
Customer Service Rep
Remote | Flexible Schedule | Training Provided
We're looking for organized, service-focused individuals to help clients stay informed and supported throughout the travel planning process.
As a Remote Client Experience Coordinator
, you'll assist with communication, scheduling, reservations, follow-up, and travel-related details while helping create a smooth, professional client experience from start to finish.
Previous experience is not required. Training and ongoing support are provided.
What You'll Do- Respond to client questions and requests
- Gather dates, preferences, and important planning details
- Assist with reservations and confirmations
- Coordinate schedules and itinerary information
- Provide updates and follow up on pending items
- Help organize accommodations, transportation, and activities
- Assist with changes or special requests
- Maintain accurate client records
- Strong communication skills
- Good organization and attention to detail
- Reliable follow-through
- Ability to manage multiple client requests
- Comfort working independently
- Familiarity with email and online systems
- Positive, client-focused attitude
- Willingness to learn new tools and processes
Experience in customer service, hospitality, reservations, scheduling, administration, or client support can be helpful, but it is not required.
What You Can Expect- Fully remote work
- Flexible scheduling
- Structured training
- Ongoing support and resources
- Access to digital planning tools
- Opportunities to build client-service and travel-coordination skills
Applicants must be located in:
United States | United Kingdom | Mexico | Spain | Australia | Select LATAM regions
Next StepSelected applicants will be invited to a live interview to review the role, compensation structure, training, support, and next steps.
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