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Field Service Specialist – Remote Support & Escalations

Remote / Online - Candidates ideally in
Houston, Harris County, Texas, 77246, USA
Listing for: Cumulus
Remote/Work from Home position
Listed on 2026-11-02
Job specializations:
  • Customer Service/HelpDesk
    HelpDesk/Support, Technical Support
  • IT/Tech
    HelpDesk/Support, Technical Support
Salary/Wage Range or Industry Benchmark: 55000 - 75000 USD Yearly USD 55000.00 75000.00 YEAR
Job Description & How to Apply Below

Cumulus is a Quality Management System (QMS) that enables critical construction tasks to be done right the first time. The Field Service Specialist acts as the primary post-deployment support hub, triaging inbound issues, resolving remotely where possible, and escalating when on-site expertise is required.

Based at a regional hub, you’ll manage a caseload of accounts, coordinate with Deployment Engineering, and maintain site readiness.

The Field Service Specialist – Remote Support & Escalations role at Cumulus is now open for applications in Houston, TX, United States.

We are seeking a motivated Field Service Specialist – Remote Support & Escalations to join Cumulus in Houston, TX, United States.

Consider building your career as a Field Service Specialist – Remote Support & Escalations at Cumulus.

The Field Service Specialist – Remote Support & Escalations position in the IT & Technology, Engineering field is open for applications.

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