Job Description & How to Apply Below
As a Customer Service Associate, you will support members of labor unions, credit unions, associations, and working families throughout Canada. You will review individual needs, explain policies, and guide clients through enrollment. The work includes professional follow-up, accurate documentation, product training, and ongoing customer support.
Key Responsibilities:
Connect with members requesting information about available benefits
Review needs and determine suitable coverage options
Explain policies, benefits, and protection plans clearly
Guide clients through application and enrollment processes
Provide follow-up, support, and accurate documentation
Requirements:
Strong communication skills with members and clients
Dependable, goal-oriented approach to customer service
Comfort working independently in a remote setting
Interest in developing a long-term professional career
Willingness to participate in ongoing training
Build member relationships through clear communication, benefits guidance, enrollment support, and dependable customer service for American Income Life.
Position Requirements
10+ Years
work experience
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