Guest Service Agent Remote Lodge

Guest Service Agents with customer service and Microsoft Suite skills can support ARAMARK’s new remote lodge near Chapleau, Ontario. Work a 14-days-on, 14-days-off rotation.
This Guest Service Agent role supports guest satisfaction during a brand-new lodge opening. You will assist with guest needs, reservations, check-ins, and information requests. The position also includes front-office administration, communication, and concern resolution or escalation.

Key Responsibilities:

Greet clients and employees courteously upon arrival
Manage guest check-ins, check-outs, and registration paperwork
Enter registration data into site software and systems
Answer calls, emails, and faxes professionally
Attend safety meetings and emergency response procedures
Requirements:
Previous guest services experience required
Microsoft Suite skills required
Excellent customer service skills
Strong verbal and written communication skills
Successful drug and alcohol testing and background check
Bring organized guest service, administrative accuracy, and professional communication to ARAMARK’s remote lodge near Chapleau.