Remote Insurance Benefits Associate

Explain insurance benefits remotely with American Income Life while connecting with members and helping families understand available protection options.

As a Customer Service Associate, you will support members of labor unions, credit unions, associations, and working families throughout Canada. You will review individual needs, explain policies, and guide clients through enrollment. The work includes professional follow-up, accurate documentation, product training, and ongoing customer support.

• Connect with members requesting information about available benefits
• Review needs and determine suitable coverage options
• Explain policies, benefits, and protection plans clearly
• Guide clients through application and enrollment processes
• Provide follow-up, support, and accurate documentation

• Strong communication skills with members and clients
• Dependable, goal-oriented approach to customer service
• Comfort working independently in a remote setting
• Interest in developing a long-term professional career
• Willingness to participate in ongoing training

Build member relationships through clear communication, benefits guidance, enrollment support, and dependable customer service for American Income Life.