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Customer Support Agent - Work From Home

Remote / Online - Candidates ideally in
Rochester, Monroe County, New York, 14609, USA
Listing for: Color Health, Inc
Part Time, Remote/Work from Home position
Listed on 2026-11-04
Job specializations:
  • Customer Service/HelpDesk
    Technical Support, HelpDesk/Support, Customer Service Rep
Job Description & How to Apply Below
Position: Customer Support Agent I - Work From Home - PT/FT
[Patient Service / Remote] - Anywhere in U.S. / Competitive Hourly Pay / Monthly phone and wifi stipend / Comprehensive Medical-Dental-Vision-Life-Disability / 401k match / Generous vacation policy, paid holidays and company-wide recharge days / Equal paid parental leave - As a Customer Support Agent I at Color Health, you will:
Respond promptly and professionally to customer inquiries via phone, email, and chat;
Troubleshoot and resolve technical issues related to Color Health products and services;
Document customer interactions accurately in the CRM system to ensure seamless follow-up;
Collaborate with internal teams to escalate complex problems and provide timely solutions;
Educate customers on product features and usage to enhance their overall experience;
Maintain a positive and empathetic attitude to foster strong customer relationships while adhering to company policies and guidelines…Hiring Immediately >>
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