Customer Success Manager: Adoption & Retention; Remote
Austintown, Mahoning County, Ohio, USA
Listed on 2026-11-04
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Customer Service/HelpDesk
Customer Success Management, Client Relationship Management, Account Manager
Grade Buzz is seeking a Customer Success Manager – Account Adoption and Retention to build strong customer relationships, drive product adoption, and support long-term retention across remote, hybrid, or on-site arrangements.
The successful candidate will partner with sales, product, technical support, and marketing to resolve challenges, monitor health metrics, reduce churn, and demonstrate continuous customer value. This role spans onboarding through renewal and growth opportunities.
We invite applications for the Customer Success Manager:
Adoption & Retention (Remote) position located in Austintown, OH, United States.
We appreciate your interest in this position.
Join Grade Buzz and contribute to our ongoing work.
Take a moment to read everything above and see whether this role is right for you.
This posting is for the Customer Success Manager:
Adoption & Retention (Remote) role at Grade Buzz, based in Austintown, OH, United States.
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