Remote Client Support Specialist; CMS & Helpdesk
Glastonbury, Hartford County, Connecticut, 06033, USA
Listed on 2026-11-04
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Customer Service/HelpDesk
HelpDesk/Support, Customer Service Rep, Technical Support -
IT/Tech
HelpDesk/Support, Technical Support
Finalsite is seeking a Client Support Specialist to serve as Tier 1 support for K-12 clients, handling tickets, phone, and chat while educating users and implementing solutions.
This 100% remote role in the US (PST/MST timezone) requires CMS familiarity (Wordpress, Squarespace, Wix, Weebly, Joomla), strong customer service skills, Zendesk experience, and the ability to collaborate across teams to resolve issues and improve our CMS suite.
This is an excellent opportunity to take on the Remote Client Support Specialist (CMS & Helpdesk) role at Finalsite.
We appreciate your interest in this position.
Join Finalsite and contribute to our ongoing work.
Take a moment to read everything above and see whether this role is right for you.
This posting is for the Remote Client Support Specialist (CMS & Helpdesk) role at Finalsite, based in Glastonbury, CT, United States.
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