Remote VA Hotline Supervisor - Customer Service Lead
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Customer Service/HelpDesk
Customer Service Rep, Bilingual, Customer Success Management, Call Center / Support
Job Description & How to Apply Below
The Bowen Group - VEOCC seeks a Customer Service Supervisor to lead a 24/7 VA hotline support team in a remote, local-virtual setup. You will coach CSRs, manage escalations, and ensure service quality across shifts for veterans and families.
Requires 4 years in a call center, 1 year supervisory, high school diploma, U.S. citizen with REAL , reliable wired internet (25/10 Mbps). Knowledge of MS Office and Salesforce CRM is essential; military familiarity is a plus.
The following position is for a Remote VA Hotline Supervisor
- Customer Service Lead with The Bowen Group - VEOCC.
We aim to respond to suitable candidates as soon as possible.
Full responsibilities and requirements are described in the listing above.
Learn more about the Remote VA Hotline Supervisor
- Customer Service Lead role in the description above.
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