Customer Results Manager II; Fully Remote

• Own the full customer journey for single-location auto repair shops from contract signing through the first six months.
• Serve as the primary point of contact, driving product adoption and ensuring customers see real results fast.

What You'll Bring:

• 1-2 years in Customer Onboarding, Customer Success, or other customer-facing roles.
• Proven project management, communication, and organization skills.
• Adaptability and comfort with ambiguity, with a plus for Salesforce or automotive experience.

Why You'll Love Working With Us:

• Enjoy the flexibility of remote work and competitive base salaries.
• Take advantage of flexible PTO, comprehensive health benefits, and mental health support.
• Grow your career with a team that encourages ownership, direct feedback, and meaningful work.

Tekmetric is the all-in-one, cloud-based software helping auto repair shops run smarter, grow faster, and serve customers better. Founded in 2017, we have grown into an industry-leading team that values transparency, integrity, innovation, and a service-first mindset.