Care Experience Specialist — Remote Member
Novi, Oakland County, Michigan, 48377, USA
Listed on 2026-11-05
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Customer Service/HelpDesk
Customer Service Rep, HelpDesk/Support
orsa credit union in Novi, MI is seeking a care experience specialist to support members across ITM engagements, chat, and email, delivering clear, human connections at every touchpoint.
The role balances reactive and proactive outreach, documents interactions in designated systems, and collaborates with care center teams to ensure seamless handoffs and a trusted member journey, aligned with our values.
The following opportunity is for a Care Experience Specialist — Remote Member Support with orsa credit union.
We aim to respond to suitable candidates as soon as possible.
Full responsibilities and requirements are described in the listing above.
Learn more about the Care Experience Specialist — Remote Member Support role in the description above.
We appreciate your interest in this position.
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