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Remote Senior Customer Success Manager - FinTech SaaS

Remote / Online - Candidates ideally in
Smyrna, Kent County, Delaware, 19977, USA
Listing for: Eltropy Inc.
Full Time, Remote/Work from Home position
Listed on 2026-11-05
Job specializations:
  • Customer Service/HelpDesk
    Customer Success Management
Salary/Wage Range or Industry Benchmark: 120000 - 150000 USD Yearly USD 120000.00 150000.00 YEAR
Job Description & How to Apply Below

Eltropy is seeking a proactive Tier 2 Customer Success Manager to oversee a portfolio of fifty mid-size community financial institutions across the Eastern U.S. region. You will ensure customers derive maximum value from our AI-driven communications platform, driving retention, renewal, and expansion.

The role emphasizes SaaS expertise, customer empathy, and collaboration with cross-functional teams to deliver best-in-class service and advocacy for customers.

Step into the Remote Senior Customer Success Manager
- Fin Tech SaaS role at Eltropy Inc. in Clayton, NC, United States and grow with us.

We invite applications for the Remote Senior Customer Success Manager
- Fin Tech SaaS position located in Clayton, NC, United States.

The following opening is for a Remote Senior Customer Success Manager
- Fin Tech SaaS with Eltropy Inc.

Our organisation is growing, and we are hiring a Remote Senior Customer Success Manager
- Fin Tech SaaS in Clayton, NC, United States.

Position Requirements
10+ Years work experience
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