Remote Customer Service Rep

Remote Customer Service Rep Details:

Hours of operation:
Mon-Fri , 8am to 8pm EST - Must be able to work ANY 8 hour shift during this window.

Training: 2 weeks of training from 9:00am - 5:30pm EST

Duration: 3-month contract. Some top performers will be converted to permanent positions!

Location :
Remote from anywhere in the US.

Pay Rate: $16.50/hr

Start Date:

December 7th

• Handling inbound/outbound calls from members and providers, inputs data, and provides a high level of customer service always extending courtesy and professionalism.
• A majority of the calls are to/from members that are eligible for a Silver Sneakers program through specific Medicare plans.

• Minimum of 1 year of customer service experience
• Call center experience preferred!
• Strong customer service and communication skills
• Ability to articulate ideas clearly and concisely in a variety of settings, adjusting the message to match the audience
• PC skills with proficiency using Windows and MS Office
• Ability to empathize and understand the needs of the customer
• Strong troubleshooting and problem-solving skills
• Proficiency multi-tasking, prioritizing and meeting deadlines

This is a Contract position based out of Grimes, IA.

The pay range for this position is $16.50 - $16.50/hr.

Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:
Medical, dental & vision Critical Illness, Accident, and Hospital 401(k) Retirement Plan Pre-tax and Roth post-tax contributions available Life Insurance (Voluntary Life & AD&D for the employee and dependents) Short and long-term disability Health Spending Account (HSA) Transportation benefits Employee Assistance Program Time Off/Leave (PTO, Vacation or Sick Leave)

This is a Contract position based out of Grimes, IA.

This position is anticipated to close on Nov 13, 2026.

This is a fully remote position.

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change.

That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

Were a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. Were a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack…