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Remote Customer Success Manager Upsell SMBs

Remote / Online - Candidates ideally in
Houston, Harris County, Texas, 77001, USA
Listing for: Webgility
Full Time, Remote/Work from Home position
Listed on 2026-11-05
Job specializations:
  • Customer Service/HelpDesk
    Customer Success Management, Account Manager, Client Relationship Management
Salary/Wage Range or Industry Benchmark: 80000 - 120000 USD Yearly USD 80000.00 120000.00 YEAR
Job Description & How to Apply Below
Position: Remote Customer Success Manager – Growth & Upsell for SMBs

Webgility is seeking a Customer Success Specialist to manage a portfolio of small business clients, ensuring they fully leverage our SaaS platform for e-commerce accounting automation. You will become a platform expert, proactively engaging customers to understand workflows and drive value.

You will identify opportunities to expand usage, navigate upsell discussions, advocate internally, and collaborate with Product and Support to address feedback and build strong customer relationships.

We have an opening for a Remote Customer Success Manager – Growth & Upsell for SMBs in United States within Management & Operations, Sales.

We would love to welcome a new Remote Customer Success Manager – Growth & Upsell for SMBs to our group in United States.

For the Remote Customer Success Manager – Growth & Upsell for SMBs position at Webgility, we are reviewing applications now.

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