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Remote Ed Customer Success Advocate

Remote / Online - Candidates ideally in
Houston, Harris County, Texas, 77001, USA
Listing for: McGraw Hill LLC.
Full Time, Remote/Work from Home position
Listed on 2026-11-05
Job specializations:
  • Customer Service/HelpDesk
    Customer Success Management, Client Relationship Management, CRM Systems & Management
Salary/Wage Range or Industry Benchmark: 60000 - 70000 USD Yearly USD 60000.00 70000.00 YEAR
Job Description & How to Apply Below
Position: Remote Higher Ed Customer Success Advocate

McGraw Hill LLC. is seeking a remote Inside, Customer Success Representative to support college-level faculty and administrators, guiding them to maximize use of Connect and SIMnet.

You will manage pipelines with Salesforce and Gainsight, collaborate with Sales and Customer Success, and drive retention and growth through effective onboarding and training. The role requires a Bachelor’s degree and 1–2 years in customer success or software implementation, with strong communication skills and the

We are currently recruiting a Remote Higher Ed Customer Success Advocate for our team in United States.

This is a strong opening to take on the Remote Higher Ed Customer Success Advocate role at McGraw Hill LLC.

As a Remote Higher Ed Customer Success Advocate, you will play an important part at McGraw Hill LLC. in United States.

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