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Remote Tier-1 Customer Success Manager - FinTech

Remote / Online - Candidates ideally in
Dubuque, Dubuque County, Iowa, 52001, USA
Listing for: Eltropy Inc.
Remote/Work from Home position
Listed on 2026-11-05
Job specializations:
  • Customer Service/HelpDesk
    Customer Success Management, Client Relationship Management, Account Manager
Salary/Wage Range or Industry Benchmark: 145000 - 175000 USD Yearly USD 145000.00 175000.00 YEAR
Job Description & How to Apply Below

Eltropy is seeking a strategic Tier-1 Customer Success Manager to manage a portfolio of roughly 20 high-impact financial institution customers and drive retention, growth, and satisfaction with our AI-powered platform. You will lead multi-year success plans, monitor health metrics, and collaborate with Sales, Product, and Implementation teams to maximize adoption.

Travel up to 25% for executive reviews and upsell discussions is expected.

This role, Remote Tier-1 Customer Success Manager
- Fin Tech at Eltropy Inc., could be your next career step.

The following opportunity is for a Remote Tier-1 Customer Success Manager
- Fin Tech with Eltropy Inc.

Our group is growing, and we are hiring a Remote Tier-1 Customer Success Manager
- Fin Tech in Iowa Center, IA, United States.

This opportunity is for the Remote Tier-1 Customer Success Manager
- Fin Tech role at Eltropy Inc.

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