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Remote Senior CSM: Premier Accounts & AI Change Leader

Remote / Online - Candidates ideally in
Chandler, Maricopa County, Arizona, 85224, USA
Listing for: Relativity
Full Time, Remote/Work from Home position
Listed on 2026-11-05
Job specializations:
  • Customer Service/HelpDesk
    Client Relationship Management, Customer Success Management
Salary/Wage Range or Industry Benchmark: 100000 - 150000 USD Yearly USD 100000.00 150000.00 YEAR
Job Description & How to Apply Below

Relativity seeks a Lead Customer Success Manager to own Premier Tier partnerships and drive strategic outcomes for high-value accounts. You will lead AI adoption, guide change management, and elevate CSM performance across teams.

With 7–10 years in customer success or advisory roles, you will engage with executives, shape governance, and expand relationships while delivering measurable business value.

This role, Remote Senior CSM:
Premier Accounts & AI Change Leader at Relativity, could be your next career step.

We aim to respond to suitable candidates as soon as possible.

Full responsibilities and requirements are described in the listing above.

Learn more about the Remote Senior CSM:
Premier Accounts & AI Change Leader role in the description above.

We appreciate your interest in this position.

Join Relativity and contribute to our ongoing work.

Position Requirements
10+ Years work experience
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