Remote Customer Care & Retention Specialist
Shawnee, Johnson County, Kansas, 66203, USA
Listed on 2026-11-05
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Customer Service/HelpDesk
Customer Service Rep
DIRECTV is seeking a Customer Service Representative focused on retention to support customers from a remote or on-site work setup. You will engage with clients, leverage product knowledge, and resolve complex issues to maintain services and drive satisfaction.
The role emphasizes empathetic, consultative communication, problem-solving, and the ability to work in a fast-paced virtual environment with flexible hours and potential overtime.
This role, Remote Customer Care & Retention Specialist at DIRECTV, could be your next move.
This is a Full Time role.
The position is based in Wichita, KS, United States.
This opportunity is part of our work in Management & Operations, Sales.
The advertised compensation is 25.000 - 35.000.
We aim to respond to suitable candidates as soon as possible.
Full responsibilities and requirements are described in the listing above.
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