Customer Success Manager, Mid Market - Moveworks; Fully Remote
Remote / Online - Candidates ideally in
San Antonio, Bexar County, Texas, 78201, USA
Listed on 2026-11-05
San Antonio, Bexar County, Texas, 78201, USA
Listing for:
ServiceNow
Full Time, Remote/Work from Home
position Listed on 2026-11-05
Job specializations:
-
Customer Service/HelpDesk
Customer Success Management, Client Relationship Management
Job Description & How to Apply Below
- Act as a customer advocate, guiding customers to achieve business outcomes.
- Bring Service Now best practices and innovations to help customers meet goals.
- Own customer outcomes, understand needs, and ensure technical health.
- Drive adoption using Success Plays and promote customer success stories.
- Resolve escalated issues quickly with company-wide resources.
- 5+ years in customer professional services; AI integration experience.
- Strong analysis, problem-solving, and collaborative skills.
- Service Now certifications are a plus.
- Flexible or remote work persona within AMS
- North America and Canada.
Equal opportunity employer with inclusive culture.
Service NowService Now is the AI control tower for business reinvention, helping 85% of the Fortune 500 work smarter. The company fosters an AI-native culture where technology and talent are unstoppable together.
We are seeking a motivated Customer Success Manager, Mid Market
- Moveworks (Fully Remote) to join Service Now in United States.
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