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Remote Bilingual Customer Operations Associate

Remote / Online - Candidates ideally in
Riverside, Riverside County, California, 92501, USA
Listing for: Affirm, Inc.
Full Time, Remote/Work from Home position
Listed on 2026-11-05
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, Bilingual
Salary/Wage Range or Industry Benchmark: 44000 - 70000 USD Yearly USD 44000.00 70000.00 YEAR
Job Description & How to Apply Below
Position: Remote Bilingual Customer Operations Associate I

Affirms is seeking an Operations Associate to join its Customer Operations team. You will resolve escalated customer inquiries, maintain high QA scores, and collaborate across teams to improve products and processes.

This is a remote-first role with flexibility, requiring 1–3 years of customer support experience and strong English communication;
French is a plus. You will work primarily via email with occasional calls, participate in training, and help document processes while supporting

This role, Remote Bilingual Customer Operations Associate I at Affirm, Inc., could be your next move.

We appreciate your interest in this position.

Join Affirm, Inc. and contribute to our ongoing work.

Take a moment to read everything above and see whether this role is right for you.

This posting is for the Remote Bilingual Customer Operations Associate I role at Affirm, Inc., based in San Diego, CA, United States.

Position Requirements
10+ Years work experience
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