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Senior Customer Care Specialist — Remote, Multi-Channel

Remote / Online - Candidates ideally in
Chesapeake, Virginia, 23214, USA
Listing for: Whirlpool Corporation
Remote/Work from Home position
Listed on 2026-11-05
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep
Salary/Wage Range or Industry Benchmark: 22000 - 30000 USD Yearly USD 22000.00 30000.00 YEAR
Job Description & How to Apply Below

Whirlpool Corporation is seeking a Senior Representative for a mostly remote role with onsite options for specific MI counties. You will process customer requests, resolve inquiries, and follow SOPs across multiple channels including phone, email, chat, and work items.

Strong communication and problem-solving skills are essential to deliver exceptional customer experiences. Ideal candidates have a High School Diploma or GED with 2+ years in a contact center, and a preference for a Bachelor's

This is a great opportunity to take on the Senior Customer Care Specialist — Remote, Multi-Channel role at Whirlpool Corporation.

This is a strong opportunity to take on the Senior Customer Care Specialist — Remote, Multi-Channel role at Whirlpool Corporation.

As a Senior Customer Care Specialist — Remote, Multi-Channel, you will play an important part at Whirlpool Corporation in Richmond, VA, United States.

Position Requirements
10+ Years work experience
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