Remote SMB Customer Success Manager — AI-Powered
San Antonio, Bexar County, Texas, 78201, USA
Listed on 2026-11-05
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Customer Service/HelpDesk
Customer Success Management, Client Relationship Management, Account Manager
Balto is seeking an SMB Customer Success Manager to own a portfolio of 60 SMB accounts totaling about $1.5M in book of business. This fully remote role focuses on renewals, expansion, adoption, and delivering measurable ROI through AI-driven engagement.
You will manage check-ins, business reviews, and automated plays, using AI tools to personalize outreach while maintaining your voice. Balto emphasizes relationships and scalable programs.
This is a genuine opportunity to take on the Remote SMB Customer Success Manager — AI-Powered Growth role at Balto.
Are you ready to take on the Remote SMB Customer Success Manager — AI-Powered Growth role at Balto?
We would love to welcome a new Remote SMB Customer Success Manager — AI-Powered Growth to our group in United States.
For the Remote SMB Customer Success Manager — AI-Powered Growth position at Balto, we are reviewing applications now.
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