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Remote Customer Care & Retention Specialist

Remote / Online - Candidates ideally in
Shawnee, Johnson County, Kansas, 66203, USA
Listing for: DIRECTV
Remote/Work from Home position
Listed on 2026-11-05
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep
Salary/Wage Range or Industry Benchmark: 25000 - 35000 USD Yearly USD 25000.00 35000.00 YEAR
Job Description & How to Apply Below

DIRECTV is seeking a Customer Service Representative focused on retention to support customers from a remote or on-site work setup. You will engage with clients, leverage product knowledge, and resolve complex issues to maintain services and drive satisfaction.

The role emphasizes empathetic, consultative communication, problem-solving, and the ability to work in a fast-paced virtual environment with flexible hours and potential overtime.

Step into the Remote Customer Care & Retention Specialist role at DIRECTV in Wichita, KS, United States and grow with us.

Learn more about the Remote Customer Care & Retention Specialist role in the description above.

We appreciate your interest in this position.

Join DIRECTV and contribute to our ongoing work.

Take a moment to read everything above and see whether this role is right for you.

This posting is for the Remote Customer Care & Retention Specialist role at DIRECTV, based in Wichita, KS, United States.

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