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Remote Call Center Agent - Tip Line & Case Intake

Remote / Online - Candidates ideally in
Roanoke, Roanoke County, Virginia, 24019, USA
Listing for: IronMountain Solutions
Full Time, Remote/Work from Home position
Listed on 2026-11-05
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, Call Center / Support, Bilingual
Salary/Wage Range or Industry Benchmark: 32000 - 42000 USD Yearly USD 32000.00 42000.00 YEAR
Job Description & How to Apply Below

Insight Technology Solutions, Inc. is seeking a Jr Customer Service Representative to handle a high-volume DHS ICE HSI Tip Line, answering calls and online tips, documenting information, and coordinating with field offices.

The role emphasizes urgency, accuracy, and customer-service orientation, with opportunities to improve processes and support across diverse stakeholders while working under minimal supervision.

Are you ready to take on the Remote Call Center Agent
- Tip Line & Case Intake role at Iron Mountain Solutions?

We have an opening for a Remote Call Center Agent
- Tip Line & Case Intake in Hampton, VA, United States within Human Resources, Sales.

This role, Remote Call Center Agent
- Tip Line & Case Intake at Iron Mountain Solutions, could be your next opportunity.

We would love to welcome a new Remote Call Center Agent
- Tip Line & Case Intake to our team in Hampton, VA, United States.

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