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Remote Customer & Field Service Lead; CSM​/FSM

Remote / Online - Candidates ideally in
Evanston, Uinta County, Wyoming, 82930, USA
Listing for: Cognizant
Full Time, Remote/Work from Home position
Listed on 2026-11-05
Job specializations:
  • Customer Service/HelpDesk
    Client Relationship Management, Technical Support, Customer Success Management
Salary/Wage Range or Industry Benchmark: 119000 - 140000 USD Yearly USD 119000.00 140000.00 YEAR
Job Description & How to Apply Below
Position: Remote Customer & Field Service Lead (CSM/FSM)

Cognizant is hiring a Customer and Field Service Manager to lead CSM and FSM capabilities across North America, with a focus on architecture-level delivery, escalation, and roadmap ownership. Remote role with 60% billable delivery and up to 40% CoE work, offering a robust benefits package and discretionary incentive program.

You will work with Delivery and Academy teams to upskill, develop reusable assets, and guide complex implementations in FSI and HLS contexts.

We are currently recruiting a Remote Customer & Field Service Lead (CSM/FSM) for our team in Cheyenne, WY, United States.

This role, Remote Customer & Field Service Lead (CSM/FSM) at Cognizant, could be your next opportunity.

Are you ready to take on the Remote Customer & Field Service Lead (CSM/FSM) role at Cognizant?

We would love to welcome a new Remote Customer & Field Service Lead (CSM/FSM) to our group in Cheyenne, WY, United States.

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