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Remote Customer Success & Support Specialist

Remote / Online - Candidates ideally in
South Fulton, Fulton County, Georgia, USA
Listing for: Shawfloorscareers
Full Time, Remote/Work from Home position
Listed on 2026-11-05
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, HelpDesk/Support, Technical Support, Customer Success Management
Salary/Wage Range or Industry Benchmark: 22000 - 30000 USD Yearly USD 22000.00 30000.00 YEAR
Job Description & How to Apply Below

Shaw Industries Group, Inc. is seeking a Customer Engagement Specialist to support residential customers remotely. The role focuses on processing orders, delivering tailored information, and ensuring fast, professional service via phone and email.

You will log interactions in Salesforce, collaborate with sales, Distribution, Planning, Sourcing, and Product teams, and strive for first-call resolution while maintaining high service standards.

This role, Remote Customer Success & Support Specialist at Shawfloorscareers, could be your next career step.

Full responsibilities and requirements are described in the listing above.

Learn more about the Remote Customer Success & Support Specialist role in the description above.

We appreciate your interest in this position.

Join Shawfloorscareers and contribute to our ongoing work.

Take a moment to read everything above and see whether this role is right for you.

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