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Technical Account Manager; Fully Remote

Remote / Online - Candidates ideally in
Philadelphia, Philadelphia County, Pennsylvania, 19113, USA
Listing for: Rithum
Full Time, Remote/Work from Home position Listed on 2026-11-05
Job specializations:
  • Customer Service/HelpDesk
    Account Manager, Ecommerce, Technical Support
Salary/Wage Range or Industry Benchmark: 85000 - 125000 USD Yearly USD 85000.00 125000.00 YEAR

Job Description & How to Apply Below

Position: Technical Account Manager (Fully Remote)
  • Provide technical guidance and executional support to enterprise clients.
  • Collaborate with Client Success Managers to implement solutions and resolve challenges.

What We're Looking For:

  • 2+ years of technical account management or e-commerce experience.
  • Proficiency in Excel, Salesforce, JIRA, and AI-enabled tools.
  • Strong analytical, communication, and project management skills.

Benefits & Culture:

  • Remote-first culture with generous PTO and wellness days.
  • Comprehensive medical, dental, vision, and 401(k) match.
  • Commitment to diversity, inclusion, and career development.
Rithum

Rithum is a commerce network that helps brands, suppliers, and retailers deliver seamless e-commerce experiences through an integrated platform. Trusted by over 40,000 companies and representing over $50 billion in annual GMV, Rithum fosters an inclusive culture with smart risk-takers and remote-first working conditions.

The following position is for a Technical Account Manager (Fully Remote) with Rithum.

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