Remote Retention Specialist

A leading customer service company is seeking a Customer Support & Retention Advisor to engage with customers via phone. This fully remote role involves managing appointments, addressing account inquiries, and using empathetic communication to secure customer retention. The ideal candidate brings at least 6 months of experience in customer service, is proficient in navigating CRM platforms, and possesses strong multitasking abilities.

Benefits include uncapped performance-based commissions and comprehensive health coverage.
We are looking to fill the Remote Retention Specialist position at Smart Start, Inc. in Sterling, VA, United States. Learn more about the Remote Retention Specialist role in the description above. We appreciate your interest in this position. Join Smart Start, Inc. and contribute to our ongoing work. Take a moment to read everything above and see whether this role is right for you.