Lead CSM – Premier Accounts & AI ; Remote
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Customer Service/HelpDesk
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Business
Job Description & How to Apply Below
Relativity seeks a Lead Customer Success Manager to own Premier Tier partnerships and drive strategic outcomes for high-value accounts. You will lead AI adoption, guide change management, and elevate CSM performance across teams.
With 7–10 years in customer success or advisory roles, you will engage with executives, shape governance, and expand relationships while delivering measurable business value.
We invite applications for the Lead CSM – Premier Accounts & AI Change (Remote) position located in Phoenix, AZ, United States.
If your experience matches this role, we encourage you to apply.
All applications are reviewed carefully by our team.
This is a Full Time role.
The position is based in Phoenix, AZ, United States.
This opportunity is part of our work in Management & Operations, Sales.
The advertised compensation is 100..
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