Remote Federal Customer Support Specialist
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Customer Service/HelpDesk
Customer Service Rep, HelpDesk/Support, Call Center / Support
Job Description & How to Apply Below
ITCON Services is seeking a Remote Customer Service Representative for a federal contact center. You will support millions of customers by handling inquiries across calls, web chat, forms, and secure messaging with clarity, professionalism, and empathy.
Responsibilities include managing multiple chat sessions, following scripts and knowledge articles, and escalating to Tier 2 when needed. Candidates must be U.S.
Step into the Remote Federal Customer Support Specialist role at ITCON Services in Vienna, VA, United States and grow with us.
We appreciate your interest in this position.
Join ITCON Services and contribute to our ongoing work.
Take a moment to read everything above and see whether this role is right for you.
This posting is for the Remote Federal Customer Support Specialist role at ITCON Services, based in Vienna, VA, United States.
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