Client Services Representative; Work From Home

Position: Client Services Representative (Work From Home - Full Time)
[Customer Service Rep / Remote] - Anywhere in U.S. / $25.00 to $30.00-hr /

Hours:

8:00 a.m. to 5:00 p.m. PST M-F / Medical-Dental-Vision / HSA-FSA / Retirement plans with a company match / PTO / Parental and family medical leave options / Career Growth - As a Client Services Representative at Catalight, you will:
Manage incoming client communications with professionalism and efficiency;
Resolve customer inquiries and complaints by providing accurate information and timely solutions;
Coordinate with internal departments to ensure client needs are met effectively;
Maintain detailed records of client interactions and transactions to support ongoing service improvement;
Assist clients with product or service information and guide them through troubleshooting processes;
Monitor client accounts for potential issues and proactively address concerns to enhance satisfaction;
Collaborate with team members to develop strategies that improve overall customer experience…Hiring Immediately >>