Remote Customer Success Manager for AI-Powered SaaS
Troy, Rensselaer County, New York, 12183, USA
Listed on 2026-11-06
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Customer Service/HelpDesk
Customer Success Management, Client Relationship Management
Canals is hiring a Customer Success Manager to help our customers scale on Canals. You’ll own post-sale relationships for a portfolio, leading onboarding, training, adoption, and renewals.
This role blends relationship management with technical problem-solving to help teams embrace new automation and AI-powered workflows. You’ll collaborate with Product and Engineering, surface customer insights, and contribute to scalable systems and playbooks as we grow, while championing a customer-first
Join us at Canals, Inc. as our next Remote Customer Success Manager for AI-Powered SaaS in New York, NY, United States.
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