Remote Supervisor, Residential Customer Support
Dothan, Houston County, Alabama, 36301, USA
Listed on 2026-11-06
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Customer Service/HelpDesk
Customer Service Rep
Point Broadband is seeking a Supervisor for Residential Customer Support to lead a high-volume remote call center team. You will coach Customer Support Specialists, monitor performance, and drive exceptional customer experiences while meeting goals.
The role requires strong leadership in telecommunications, a commitment to quality, and the ability to manage staffing, training, and escalations in a remote environment. A Associate degree and 5+ years in telecom support are preferred.
Our organisation is growing, and we are hiring a Remote Supervisor, Residential Customer Support in AL, United States.
We aim to respond to suitable candidates as soon as possible.
Full responsibilities and requirements are described in the listing above.
Learn more about the Remote Supervisor, Residential Customer Support role in the description above.
We appreciate your interest in this position.
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