Remote Head of Customer Success & Matching Ops
Philadelphia, Philadelphia County, Pennsylvania, 19113, USA
Listed on 2026-11-06
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Customer Service/HelpDesk
Client Relationship Management, Customer Success Management -
Management
Client Relationship Management
Clever Real Estate is seeking a hands-on Director to lead Customer Success and Matching operations across multiple channels, with a focus on scale, efficiency, and quality for our US-based remote team.
You will build leadership capability, establish robust processes, and partner with Product, Data, and Operations to drive measurable improvements in service quality and capacity while maintaining an exceptional customer experience.
Are you ready to take on the Remote Head of Customer Success & Matching Ops role at Home Bay?
We aim to respond to suitable candidates as soon as possible.
Full responsibilities and requirements are described in the listing above.
Learn more about the Remote Head of Customer Success & Matching Ops role in the description above.
We appreciate your interest in this position.
Join Home Bay and contribute to our ongoing work.
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