Remote Customer Support Analyst for SaaS & AI
Yuma, Yuma County, Arizona, 85364, USA
Listed on 2026-11-06
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Customer Service/HelpDesk
HelpDesk/Support, Technical Support -
IT/Tech
HelpDesk/Support, Technical Support
Rev Spring, Inc. seeks a Customer Support Analyst to own Tier 1 customer issues from intake to resolution or handoff. You will use Zendesk, Salesforce, Confluence, Jira, and Jenkins to troubleshoot product and workflow questions, investigate data discrepancies, and protect customer satisfaction.
You will meet SLAs, develop product knowledge, and collaborate across teams while working in a remote setting with occasional travel up to 20% for client visits and internal meetings.
Consider building your career as a Remote Customer Support Analyst for SaaS & AI at Rev Spring, Inc.
Our organisation is growing, and we are hiring a Remote Customer Support Analyst for SaaS & AI in Phoenix, AZ, United States.
This Full Time role is for the Remote Customer Support Analyst for SaaS & AI role at Rev Spring, Inc.
We are seeking a motivated Remote Customer Support Analyst for SaaS & AI to join Rev Spring, Inc. in Phoenix, AZ, United States.
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