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Senior Tier-1 Customer Success Manager - Remote; FinTech

Remote / Online - Candidates ideally in
Cedar Rapids, Linn County, Iowa, 52401, USA
Listing for: Eltropy Inc.
Full Time, Remote/Work from Home position
Listed on 2026-11-06
Job specializations:
  • Customer Service/HelpDesk
    Customer Success Management, Client Relationship Management
Salary/Wage Range or Industry Benchmark: 145000 - 175000 USD Yearly USD 145000.00 175000.00 YEAR
Job Description & How to Apply Below
Position: Senior Tier-1 Customer Success Manager - Remote (FinTech)

Eltropy is seeking a strategic Tier-1 Customer Success Manager to manage a portfolio of roughly 20 high-impact financial institution customers. You will serve as the trusted advisor, build executive relationships, and ensure the realization of ROI from Eltropy.

Develop tailored, multi-year success plans, mitigate churn risk through data insights, and collaborate with Sales to expand revenue. Travel up to 25% for executive reviews and onboarding across our Fin Tech SaaS platform.

Step into the Senior Tier-1 Customer Success Manager
- Remote (Fin Tech) role at Eltropy Inc. in Sioux Center, IA, United States and grow with us.

Join us at Eltropy Inc. as our next Senior Tier-1 Customer Success Manager
- Remote (Fin Tech) in Sioux Center, IA, United States.

We are currently recruiting a Senior Tier-1 Customer Success Manager
- Remote (Fin Tech) for our team in Sioux Center, IA, United States.

Position Requirements
10+ Years work experience
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