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Remote Call Center Team Lead – Customer Service

Remote / Online - Candidates ideally in
Roanoke, Roanoke County, Virginia, 24019, USA
Listing for: Verizon
Full Time, Remote/Work from Home position
Listed on 2026-11-06
Job specializations:
  • Customer Service/HelpDesk
    Customer Success Management, Bilingual, Client Relationship Management
  • Management
    Client Relationship Management
Salary/Wage Range or Industry Benchmark: 73000 - 126000 USD Yearly USD 73000.00 126000.00 YEAR
Job Description & How to Apply Below

Verizon is seeking a motivated leader to manage a customer care team in a remote role. You will guide daily operations, mentor agents, and ensure high-quality service across devices, billing, and support inquiries.

The position requires 4+ years of supervisory experience, willingness to work evenings/weekends, and being within 75 miles of the local reporting location. This is a full-time, incentive-based role with a comprehensive benefits package.

Join us at Verizon as our next Remote Call Center Team Lead – Customer Service in Newport News, VA, United States.

We are seeking a motivated Remote Call Center Team Lead – Customer Service to join Verizon in Newport News, VA, United States.

Consider building your career as a Remote Call Center Team Lead – Customer Service at Verizon.

The Remote Call Center Team Lead – Customer Service position in the Management & Operations, Sales field is open for applications.

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