Remote Customer Support Analyst - Medical SaaS & AI
Bartlett, Shelby County, Tennessee, USA
Listed on 2026-11-06
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Customer Service/HelpDesk
HelpDesk/Support
Rev Spring, Inc. in Nashville seeks a Customer Support Analyst (Tier
1) to own incoming issues from intake to resolution. Working with Zendesk, Salesforce, Confluence, Jira, and Jenkins, you will troubleshoot product and workflow questions and escalate where needed while upholding SLAs.
You will build product knowledge, support cross-functional teams, and protect customer satisfaction by maintaining accurate data and collaborating in a fast-paced environment.
This Full Time opening is for the Remote Customer Support Analyst
- Medical SaaS & AI role at Rev Spring, Inc.
Join Rev Spring, Inc. and contribute to our ongoing work.
Take a moment to read everything above and see whether this role is right for you.
This posting is for the Remote Customer Support Analyst
- Medical SaaS & AI role at Rev Spring, Inc., based in Nashville, TN, United States.
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