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Remote Call Center Specialist – Tip Line

Remote / Online - Candidates ideally in
Roanoke, Roanoke County, Virginia, 24019, USA
Listing for: IronMountain Solutions
Full Time, Remote/Work from Home position
Listed on 2026-11-06
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, Call Center / Support
Salary/Wage Range or Industry Benchmark: 42000 - 56000 USD Yearly USD 42000.00 56000.00 YEAR
Job Description & How to Apply Below

Insight Technology Solutions, Inc. is seeking a Customer Service Representative to join a team handling the DHS ICE HSI Tip Line. The role emphasizes accuracy and urgency, with a fully remote setup, but within one hour of the PIV Hampton, VA office for equipment pickup as needed.

The position requires 3+ years in a call center, strong communication, multitasking, and the ability to work with diverse stakeholders across government and open-source data sources.

We are looking to fill the Remote Call Center Specialist – Tip Line position at Iron Mountain Solutions in Chesapeake, VA, United States.

Learn more about the Remote Call Center Specialist – Tip Line role in the description above.

We appreciate your interest in this position.

Join Iron Mountain Solutions and contribute to our ongoing work.

Take a moment to read everything above and see whether this role is right for you.

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