Remote Retention Specialist

A leading customer support firm is seeking a Customer Support & Retention Advisor to manage customer appointments and inquiries. The role involves engaging with customers to enhance retention through empathetic communication and support. Ideal candidates should possess a high school diploma and at least 6 months of experience in customer service. This fully remote position offers flexible hours and opportunities for performance incentives.

Proficiency in CRM systems and strong multitasking skills are essential.
As a Remote Retention Specialist, you will play an important part at Smart Start, Inc. in Manassas, VA, United States. This is a great opportunity to take on the Remote Retention Specialist role at Smart Start, Inc. We invite applications for the Remote Retention Specialist position located in Manassas, VA, United States. The following role is for a Remote Retention Specialist with Smart Start, Inc.