Remote SaaS Customer Support Specialist
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Customer Service/HelpDesk
HelpDesk/Support, Customer Service Rep, Technical Support, Customer Success Management
Job Description & How to Apply Below
Centric Software is seeking a Customer Support Specialist to be a main contact for customers using our AI-powered Retail Planning and Pricing SaaS platform. You will troubleshoot issues and guide customers through solutions, coordinating with technical teams to resolve complex problems, ensuring a responsive and informed customer experience for critical retail processes.
You will handle inquiries via email, chat and phone, provide step-by-step guidance, educate customers on features, maintain
We would love to welcome a new Remote SaaS Customer Support Specialist to our organisation in Sacramento, CA, United States.
Join us at Centric Software as our next Remote SaaS Customer Support Specialist in Sacramento, CA, United States.
We are currently recruiting a Remote SaaS Customer Support Specialist for our team in Sacramento, CA, United States.
This is a strong opportunity to take on the Remote SaaS Customer Support Specialist role at Centric Software.
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